<%title%> || add category
<%navigation_top%>
<%navigation_left%>
mail form
>
keep mail as new
<%ms_mailfrom%>
<%adminmail%>
<%ms_mailto%>
<%lf_subject%>
<%ms_attachment%>
<%lf_content%>
Please leave the ID within the subject line: ([ID<%ticketid%>])! <%top_default%> <%std_content%> <%bottom_default%> _________________________________________________________ You can give us feedback by rating the response you received: I am really satisfied: <%url%>/rate.cgi?id=<%id%>&sender=<%sender%>&rating=top the answer was ok: <%url%>/rate.cgi?id=<%id%>&sender=<%sender%>&rating=medium the answer was no help at all: <%url%>/rate.cgi?id=<%id%>&sender=<%sender%>&rating=bad I had to ask for another time: <%url%>/rate.cgi?id=<%id%>&sender=<%sender%>&rating=again _________________________________________________________ Your message: <%content%>